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FAQ
Home > FAQ
 
Frequently Asked Questions
 
1. Who do you sell?
2. What is the largest size sign face you can produce?
3. What materials do you use in manufacturing sign faces?
4. What type of paint do you use in decorating faces?
5. Can you manufacture custom shapes, designs and letters?
6. Do you make illuminated sign cabinets?
7. How do I order from Wholesale Sign Super Store?
8. How do I pay for my order?
9. What is the warranty on your products?
10. How fast can you produce sign faces?
11. What is Jet Service?
12. What is JetQuote©?
13. What is UL or ETL Labelling? What is the difference between the ETL Listed and UL Listed Marks?
 
1. Who do you sell?

We sell ONLY to retail sign companies. If you are a non-sign business owner who would like to order a sign for your own business, please contact us here. We would be glad to forward you to our partner retail sign companies.

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2. What is the largest size sign face you can produce?

We can make a sign face with Acrysteel© X15 as large as 10' x 21' in one piece. With Polycarbonate (Lexan©) as large as 8' x 14' in one piece.

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3. What materials do you use in manufacturing sign faces?

We form exclusively with Aristech Acrysteel© (high impact acrylic, a.k.a. X15) and GE Lexan© (solar grade polycarbonate). We prefer Acrysteel©. The most evident effect of the elements on a rigid plastic sign face is yellowing. This is particularly true of plastic sign faces with white backgrounds. For long-term clarity (8-10 years), the acrylics are often recommended because they will not significantly alter the color of the underlying sign graphics during that time period. Polycarbonates are impact resistant. You can read about Acrysteel vs. Polycarbonate here.

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4. What type of paint do you use in decorating faces?

We use durable Lacryl Paint.

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5. Can you manufacture custom shapes, designs and letters?

Yes, we have the ability to make the shapes, designs, logos and lettering that you need. We will produce to your print.

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6. Do you make illuminated sign cabinets?

Yes, we make E.T.L. approved illuminated sign cabinets. We manufacture our cabinets with Aluminum extrusions, brackets and panels for superior corrosion resistance and durability.

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7. How do I order from Wholesale Sign Super Store?

Call and speak to one of our experienced sales representatives to place an order. If you are an established customer you can place an order: online, phone, fax or e-mail.

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8. How do I pay for my order?

We prefer payment by cash, check, money order or credit card (Visa, MasterCard and American Express).

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9. What is the warranty on your products?

Wholesale Sign Super Store has been in business since 1977. We make the best value products in the industry, and we stand behind them. In the unlikely event we have not performed to your expectations, our commitment is to resolve any issues in a timely and equitable manner. Click here for Aristech Acrysteel© warranty. Click here for more WARRANTY INFO.

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10. How fast can you produce sign faces?

We have the fastest sign face forming ovens in the world. We form a face every 7 minutes. That is 86 sign faces a day per oven. Compared to other ovens that can form a face every 20 minutes. We have two custom made, high production forming ovens that are capable of producing up to 150 formed sign faces per day. Our technology and Acrysteel© Acrylic allow us to maintain such capacities.

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11. What is Jet Service?

Wholesale Sign Super Store Jet Service is for rush orders. When you are in a time crunch and want your sign product fast and the best quality possible, our Jet Service is for you.

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12. What is JetQuote©?

Wholesale Sign Super Store JetQuote© is online quote estimating system. You can get quotes from us for Sign Faces, Cabinets and Channel letters instantly by clicking here.

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13. What is UL or ETL Labelling? What is the difference between the ETL Listed and UL Listed Marks?

Electric sign products such as sign cabinets and channel letters manufactured by Wholesale Sign Super Store bear ETL labels. You might have seen UL labels in the products manufactured by others in the industry. Both marks ETL and UL indicate that a product meets the minimum requirements of widely accepted product safety standards, determined through independent testing by a Nationally Recognized Testing Laboratory (NRTL). Read more by clicking here.

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